FAQ 12

• How do I create an account?
• I have a missing or damaged item. What do I do?
• Are my new doors covered by a warranty?
• What is the mailing address for payments?
• How do I request a sample?

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Getting Started 6

• Instructional Videos
• Written Instructions
• Credit Application
• Measurement Form
• Renovation Options-An Overview

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Product Information 8

• Colors
• Property Manager Brochure
• Contractors Brochure
• Duraluxe vs Thermafoil
• Warranty-Specs-Care

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Billing 8

• Payment Address
• Why is my account blocked from ordering?
• Net Terms
• How do I request a copy of an invoice or statement?
• Do you accept ACH payments?

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